Helping fundraisers create pages they can be proud of
Having raised over £6bn for good causes around the world, JustGiving is Europe’s biggest fundraising platform. Fundraising is ~80% of our traffic and so when major fundraisings were cancelled during Covid we saw a significant drop in revenue. However, even when those events began to come back we continued to see a trend of fewer fundraising pages being created than before. Our goal was to understand what had changed, and to see if we could get people fundraising again.
Design lead for a full redesign of the fundraising product
Helped plan and facilitate user research
Championed, created, and maintained a brand new design system that is now used across JustGiving
87.1% increase in mobile conversion
21.3% increase in fundraising pages being created YoY
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